Privacy Policy

📋 Table of Contents

1. Who We Are

3 Hour Roadway Safety is an online educational provider offering the Maryland MVA required 3-Hour Roadway Safety course for foreign license holders. We also provide MVA translation and appointment scheduling services through our website at https://3hourroadwaysafety.com.

Business address: 2111 Eastern Avenue, Baltimore, MD 21231
Phone: 410-558-2886
Contact: 3hourroadwaysafety.com/contact/

2. Information We Collect

Information you provide directly

When you register for our course, book an appointment, or request a translation, we may collect:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Maryland ID number (for MVA filing purposes)
  • Country of origin and foreign driver’s license information
  • Payment information (processed securely — we do not store card numbers)
  • Any information submitted through our JotForm forms

Information collected automatically

  • IP address and approximate location
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring website
  • Device type (desktop, mobile, tablet)

3. How We Use Your Information

  • To deliver our services — process course enrollments, schedule exams, and file completions with the Maryland MVA
  • To process payments — securely complete transactions through WooCommerce
  • To schedule appointments — process MVA appointment requests submitted through JotForm
  • To provide translation services — connect you with our certified MVA translator
  • To communicate with you — send enrollment confirmations, exam reminders, and completion notices
  • To improve our website — analyze traffic through Google Analytics
  • To comply with legal obligations — including filing documentation with the Maryland MVA

We do not sell your personal information to third parties. We do not use your information for advertising purposes beyond our own website.

4. WooCommerce & Payments

Our course registration and payment processing is powered by WooCommerce. When you purchase our course, WooCommerce collects billing name, address, email, and payment information. Payment card data is processed securely and we never see or store your full card number.

For more information on WooCommerce’s data practices: automattic.com/privacy

5. JotForm

We use JotForm for online forms including translation requests and MVA appointment requests. When you submit a form, your information is collected and stored by JotForm and transmitted to us. JotForm may also collect technical information such as your IP address.

For more information on JotForm’s data practices: jotform.com/privacy

6. Google Analytics

We use Google Analytics to understand how visitors use our website. It collects anonymous data such as pages visited, time on site, and device type. We do not combine Google Analytics data with personally identifiable information. You can opt out using the Google Analytics Opt-out Browser Add-on.

Google’s privacy policy: policies.google.com/privacy

7. Cookies

  • Essential cookies — Required for login sessions and WooCommerce cart. Cannot be disabled.
  • Analytics cookies — Google Analytics anonymous data collection.
  • Functional cookies — WordPress preferences and settings.

Note: We do not use advertising or tracking cookies from third-party ad networks.

8. How We Share Your Information

  • Maryland MVA — We file your course completion electronically with the MVA.
  • Service providers — WooCommerce, JotForm, Google Analytics — bound by confidentiality agreements.
  • Legal requirements — If required by law or valid legal process.
  • Business transfers — In the event of a merger or acquisition.

9. Data Retention

  • Course records — Minimum 7 years (MVA compliance)
  • Payment records — 7 years (IRS requirements)
  • JotForm submissions — 2 years or until no longer necessary
  • Google Analytics data — 26 months (standard retention)

10. Your Rights

  • Right to access — Request a copy of your personal information.
  • Right to correction — Request correction of inaccurate information.
  • Right to deletion — Request deletion, subject to legal retention requirements.
  • Right to opt out of marketing — Opt out at any time by contacting us.

California residents (CCPA): You have the right to know what personal information is collected, the right to opt out of its sale (we do not sell personal information), and the right to non-discrimination. Contact us to exercise these rights.

11. Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Security

  • SSL/TLS encryption (HTTPS) for all data transmitted
  • PCI-DSS compliant payment processing
  • Limited access to personal data — authorized personnel only
  • Regular security updates to WordPress and plugins

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy. For significant changes, registered users may be notified by email.

14. Contact Us

Website: 3hourroadwaysafety.com/contact/
Phone: 410-558-2886
Address: 2111 Eastern Avenue, Baltimore, MD 21231

We will respond to all privacy-related inquiries within 30 days.

Questions about your data?

We’re happy to help. Contact us and we’ll respond within 30 days.

Contact Us →